DIRECT RESPONSE CAMPAIGN RESULTS

Our successes with Direct Response Campaigns are unmatched. With our experience and application of the right formula, we are able to exceed our Clients Expectations with Sales Performance and Customer Satisfaction.

• Average of over 14, 000 Product Inquiries per month
• 77.3 % call-to-sale conversion rate
• Over 99.81% Uptime
• No dropped calls
• Scalable inbound Call Volume
• Average of $250.00 per sales call value
• Average of $2.7 Million generated monthly revenue

Call Center Services

TYF Inc. offers you both inbound and outbound call center services covering a wide range of solutions for different concerns.

• INBOUND SERVICES

  • Product Sales Enquiry
  • Product Info Request
  • Order Taking
  • Directory Inquiry
  • Product Recall Management
  • Event and Trade Show Registration
  • Billing Queries
  • Technical Support
  • Helpdesk Support

• OUTBOUND SERVICES

  • Sales and Lead Generation
  • Appointment Setting
  • Product Promotion
  • Service and Polling
  • E-Mail and Live Chat Support
  • Market Surveying
  • Account Management
  • Contact Information / Data Verification

OUR COMPETITIVE EDGE

TYFI is committed to Service Excellence. Delivered through Western Executive Management, Staff, University educated or licensed / registered professionals in respective fields, with exceptional fluency in the English language.

One of TYFI's core competencies is in providing customer relations and management solutions that are efficient and cost effective. This translates to substantial savings in operating expenses as a business and enhancing two critical success factors in managing your customers; first by retaining customers through extending quality customer care and service, and second through finding new customers for your business. TYF Inc. will help you in both areas and live your company’s mission and vision.

TYF assist you by:

• Reducing your capital and operating costs
• Reducing your labour overheads such as FTE insurance, benefits, etc.
• Provide a service commitment 24/7 365 days a year
• Work with fast turn-around times and implementations.
• Comply with industry standards on information security, confidentiality and quality assurance.