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How Sales Training Primes Inbound Call Center Services in the Philippines

How Sales Training Primes Inbound Call Center Services in the Philippines

For more than a decade now, the Philippines has been considered to be a premier provider of call center services, mainly inbound or outbound sales, technical support, and market research, to name a few. Each call center in the Philippines has contributed to this feat of  making the country known to the rest of the corporate world around the globe.

It was inbound call center services that the Philippines initially capitalized on. In turn, the inbound call center agents of the country have gained much mastery and expertise in the service. Also, sales training programs for inbound call center services have become more enhanced as the years went by.

In Taking You Forward, Inc., sales training programs have also been upgraded, as the call center company grew and housed more campaigns and employees. The TYF, Inc. Sales Training spans for 3 days, on top of a 5-day Communication Skills Training.

The company’s former trainees, several of which are now top-performing agents in their respective campaigns, pointed out that aside from learning new techniques in closing a sale, they also had to unlearn a few sales “practices.” This is due to how TYF, Inc. has a unique sales training program, especially for inbound calls.

The trainees further shared that their training experience in TYF, Inc. called for their receptiveness since the program introduced a lot of new information, tips, and sales strategies. This signals the fact that Taking You Forward, Inc. has a unique way of priming its quality of inbound call center services.

From establishing the right mind-set (i.e., the importance of sales and the opportunities for a career and gaining a huge income that comes with it) to the discussion of the technicalities of sales to exercises and hands-on examinations of selling a certain product, may it be over the phone or in person, the TYF, Inc. sales training program has streamlined the whole process into maximizing on the core and basics of sales.

The outsourcing industry of the country continues to flourish as our inbound call center services get better through the sales training programs for the call center agents. If you want to become one of the primed professionals who uniquely deliver inbound call center services, then be part of Taking You Forward, Inc.

Making a milestone in your career in the outsourcing industry has to start somewhere, doesn’t it?

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